Frequently Asked Questions
1. How is the quality of your tiling tools guaranteed?
We maintain strict quality control by always providing a pre-production sample before mass production and conducting a final inspection before every shipment to ensure professional standards.
2. What specific products can I purchase from your range?
We specialize in a comprehensive range of tiling solutions including Tile Leveling Systems, various Tile Spacers, and other essential professional tiling tools.
3. Why should I choose your products over other suppliers?
We are a direct source manufacturer with a professional team covering everything from product and mould design to production, packing, and shipping, backed by over 10 years of export experience.
4. What are the accepted delivery and shipping terms?
We support a wide variety of delivery terms including FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DDP, DDU, Express Delivery, and DAF to meet global logistical needs.
5. Which payment methods and currencies do you support?
We accept major currencies including USD, EUR, JPY, CAD, AUD, HKD, GBP, and CNY. Payment can be made via T/T, L/C, D/P, D/A, MoneyGram, Credit Card, PayPal, or Western Union.
6. What languages can your service team communicate in?
Our professional team is capable of communicating effectively in English, Chinese, and Spanish to assist our international clients.